Frequently Asked Questions about SaaS Hosting

Why should I consider SaaS?

Thousands of companies worldwide are moving their solutions from in-house to Software as a Service solutions. This has enabled businesses large and small to reap the benefits of professionally hosted services.

Benefits of Software as a Service include:

1. Less IT Burden - Your IT staff will never be burdened with performing complex upgrade and maintenance procedures. This can shave hours off extended schedules by eliminating time on the job tackling problems without dedicated support. Your IT staff can work regular hours resulting in less stress, increased productivity and more time to share with their families. With Fpweb.net SaaS, you make one phone call to our Microsoft Gold Certified Engineers and we are prepared to face your challenges. Talk about peace of mind. You can rest assured that your business critical data is in good hands.

2. Extremely Efficient & Highly Scalable Solutions - Work efficiently without cumbersome hardware and software maintenance. Access your programs remotely without installing software on each of your individual PCs. Plus, you’ll never have to shuffle data across multiple networks or systems. It’s all easily accessible: anytime, anywhere from any computer with an Internet connection. Most importantly, make sure your getting the features you need. For increased efficiency, we can scale your SaaS solution up or down as necessary to meet your ever-changing requirements.

3. Reduced Cost - Hate those huge upfront IT costs? SaaS is the answer. You won’t have to empty your wallet to get your SaaS solution up and running. Instead, you’ll pay a fixed low monthly fee that’s easy on your budget. Forget those hidden fees and surprise costs for expensive hardware, software upgrades or a specialized staff to manage the solution. We will take care of everything for you.

What are the most popular uses for SaaS?

According to a 2008 tech industry poll, the most popular uses are respectively: IT Management and Support, Customer Relationship Management (CRM), Human Resources and Accounting. Many businesses are integrating these different types of SaaS services to conduct and manage business - over a third respondents claimed they utilize “All of the above”.

Who or what is not suited for SaaS?

Fpweb.net provides SaaS solutions for Microsoft applications such as SharePoint, Exchange, PerformancePoint Server, Office Communications Server, SQL Server and more. However, there are situations where certain application uses are not well suited for a SaaS environment. For instance, collaborating large multimedia formats, such as Gigabyte sized media files, may be slow or inefficient to network over an Internet connection.

How does SaaS Function?

Software as a Service can apply to any number of applications – but the one thing all SaaS Solutions have in common is that the data is stored in a centralized location, on a centralized server.

In the case of most Applications, it will function through a Web Browser such as Internet Explorer or Mozilla Firefox. It could also be a desktop application that speaks directly with a Web server over the Internet and synchronizes with it, such as Mobile Exchange Devices syncing to a hosted Exchange Server.

How do you ensure my data is secure?

Since your information is stored with us, we are responsible for providing the best security possible for your data. Our state-of-the-art SSAE 16 SOC I Type II Certified data centers meet most industry compliance standards required for hosted applications. Please review our list of hosting compliance standards

Software as a Service offers a great advantage when it comes to security. When making the decision between hosting In-house and Software as a service, the question you should ask is, “Can we ensure our own security?” If the answer is “no” or you are concerned by the complexities behind the compliance standards you require, please give us a call and let us know your needs. We can work with you to provide a SaaS solution that meets your specific security standards.

What is the difference between “Cloud Computing” and “SaaS”?

They’re simply different terminology. “Cloud” seems to be the newer term for the same technology. Many companies use “Software as a Service” when referring to this concept for business use or specifically, in reference to Microsoft Hosted applications.

How can I integrate corporate applications into Fpweb.net SaaS hosting?

Every company’s specific needs for customization are different - please give us a call at 866.780.4678 so we can provide you with a consultation to find the solutions that best fit your needs.

How do costs compare between SaaS and hosting Services in-house?

As a SaaS provider, Fpweb.net has completed an estimated cost-savings analysis for hosting IT “In-house” vs. SaaS. Please visit these pages for more detailed information, or contact us directly for a free consultation at 866.780.4678.

• SharePoint Server 2010 Cost Savings
• WSS v3 Cost Savings
• MOSS 2007 Cost Savings
• Hosted Exchange Cost Savings

Big companies can invest so much more on their SaaS technology. How can I possibly compete with them as a small business owner?

Fpweb.net provides service levels affordable across the whole spectrum of business size. Whether you’re a one-man shop looking for an entry level solution or a corporate enterprise seeking a large-scale server farm, we are dedicated to providing consistent and expert-level service at a low monthly cost.

As yet another advantage of Software as a Service, regardless of your size, you will receive exceptional support from Fpweb.net’s Microsoft Gold Certified IT engineering staff. You can expect Fortune 500 IT support, even on a SMB budget.

As a small business owner, you gain numerous advantages with SaaS. Imagine a single, predictable cost without expensive upgrades or hidden fees. You will receive simple, straightforward collaboration tools that improve your internal operations.