Federal Aviation Administration

Hosted SharePoint Case Study & Success Story

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Business Situation
The FAA needed a way for users across the country to collaborate on internal projects within a secure network. Many of these projects required completion of regulatory forms, so they needed an inexpensive, paperless way for users to complete, track and manage them. Because the FAA is under strict auditing and compliance regulations, they also needed a secure solution to minimize the risk of divulging confidential information. Finally, due to the sensitivity and importance of these classified documents, they required a backup solution that guaranteed the safety of their data.

Solution
Fpweb.net provided the FAA with a dedicated Windows SharePoint Services (WSS) 3.0 solution to allow users to collaborate and manage project information from multiple locations. Fpweb.net also added Microsoft Office Forms Server 2007 to the solution to accommodate the FAA’s need for paperless, web-based forms. Both applications run on top of Windows Server 2003.

Fpweb.net suggested a dedicated solution to ensure that project management occurred within a private, secure server environment. In addition, the FAA’s solution is housed in one of Fpweb.net’s SSAE 16 SOC I Type II, PCI Ready data centers. This fully redundant facility sits on a dual utility power grid and guarantees fast, secure and reliable data management. Finally, to warrant the highest level of data protection, the FAA subscribed to Fpweb.net Managed Services, which include 24/7 server monitoring, SSL encryption, intrusion detection, a dedicated firewall and SharePoint item level backup.

Benefits
Through the use of a dedicated WSS solution, the FAA is able to engage in nationwide business collaboration, while guaranteeing secure access to confidential information via site permissions. In addition, Forms Server 07 saves time, money and resources by allowing users to fill out web-based forms in a secure, paperless environment.

Because this solution is housed in a SSAE 16 SOC I Type II, PCI Ready data center, the FAA can meet all regulatory compliance requirements and feel confident that their data is fully secured.

Finally, Fpweb.net managed services allow the FAA to focus on their core business, rather than on the IT solution provided, thus improving business productivity.