- Sales: 866.780.4678
- Sales Chat
- Get a Quote
Hosting Solutions - 2010 Finalist
Why sharepointspace.com
Every step of the way.
Our experts provide our clients with so much more than hosting.
You’ll never speak to a sales person at sharepointspace.com.
From the moment you contact us, you’re interacting with the real deal. Down to earth, qualified professionals who are dedicated to ensuring you have a great experience.
- you are here:
- sharepointspace.com
- Why Us
- Our Process
Our Process
Step 1: DECIDE
From the first phone call, tweet, visit to our site, email or meeting, potential clients are talking to a SharePoint expert. Often times this is a joint effort on our part with a business consultant and one of our SharePoint engineers. At sharepointspace.com, we simply don’t have a “sales” team. We are merely here to find the right solution for your particular needs.
Getting it right… the first time.
During our assessment phase, we will work to discover your business objectives and begin an honest assessment of your IT requirements and capabilities. This is the most important step in our process. We want to get it right. Often times this is where we may say we’re not a good fit or you can get this or that particular service elsewhere for cheaper.
We want to establish relationships, not a turnstile.
By leveraging the expertise and experience of our team at the very beginning of our interactions, we take our best step forward in creating a long-term relationship with our clients
Assessment Services:
- Discovery of business requirements and special pain points and constraints
- Consultative meetings with SharePoint guru / in-house IT expertise
- Expert analysis of technical requirements
- Consultation around the deployment life-cycle and our best practices
- Access to subject matter experts on support, delivery, and infrastructure
- Detailed diagram of the proposed solution.
- Capacity planning
- Availability & continuity planning
Questions about our assessment process? Get ’em answered quickly
Step 2: DESIGN
Following the assessment process, a Technical Account Manager will begin phase two of our process and contact you for some of the finer details required before building your solution. The TAM sends a series of questions about ports, IP addresses, account creation modes, etc… Then a document is created with all the necessary details to inform you about what you are receiving, when you’ll receive it and how we’ll support it after it’s built.
TAM Design Services:
- Best practice recommendations on security settings, server/central/site admin.
- Service level planning
- Security services planning
- Infrastructure services planning
Questions about TAM Design services? Get ’em answered quickly
Step 3: DEPLOY
To ensure everything works as intended, our deployment process includes comprehensive quality control procedures. Our deployment team runs all new environments through a battery of tests to make sure everything is working correctly before we hand you the keys to your sparkling new setup.
Deployment Services:
- System build & configuration
- Application testing: availability, continuity, performance & security
- Documentation of SOPs
- Migration services
Questions about our deployment services? Get ’em answered quickly
Step 4: DEPEND
For us, the true sale begins after the sale. Our clients are given full server control, the ability to customize, add 3rd party web parts, break the machines as often as they like and to ask us for help in any areas from the networking layer to the application layer.
This is where sharepointspace.com stands above the rest. We don’t just stand up servers - we support the server, the client, and the application. We truly know SharePoint like the back of our hand - and we know how to help you make the most of your hosting environment.
Ongoing Service & Support:
- Server Admin: 100% sharepointspace.com's responsibility
- Central Admin: sharepointspace.com will provide many services as a free consultation.
- Site Admin: sharepointspace.com provides consulting on a fee basis for any "how to" questions.