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- One Touch Help Desk
Features
- Overview
- AppEngine
- Workplace Suite
- CorasWorks Toolset
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- Help Desk w/ Self Sevice - One Touch
- Software License Management
- Blog-Style Announcement - SharePoint
- Work Order Approval - One Touch
- Task Management Console
- Virtual Slide Show Service
- Workplace Activity Reporter
- Document Management
One-Touch SharePoint Help Desk
- Distributes the End-User Self Service function throughout your environment.
- Aligns and escalates business processes from beginning to end.
- Allows managing from one central location.
- Features time-saving tools such as user task automation with built-in email notification, web-built customization wizards, activity management and management reporting.
Automate your help-desk
This clever app captures a Help Desk request, tracks its status and drives the process with automated tasks and email notifications. It provides you with work assignments, notifications, self-service user support and extensive management reports alongside its superb Self Service features. Users now have the ability to self serve with accessible information, reducing the number of requests entered by Help Desk personnel.
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QuickStart Suites for hosted SharePoint